Privacy Policy

1. Data We Collect

When you use this website or contact Flores Roofing, LLC ("Flores Roofing KC," "we," "us," or "our"), we may collect the following categories of information:

• Contact Details — your name, phone number, email address, and property address when you submit an estimate request, contact form, or call or email us directly.
• Project Info — details you share about your roofing project, such as the type of service needed, a description of damage or repairs, and photos you choose to send us.
• Website Usage — technical information such as your IP address, browser type, device type, pages viewed, and referring URLs, collected automatically through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to respond to estimate requests, schedule inspections and appointments, prepare quotes and contracts, communicate with you about your project, process payments, and improve our website and services. We may also use your contact information to follow up about a request you submitted or to share information about services you have asked about.

3. How We Share Your Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as insurance adjusters (when you ask us to assist with a claim), material suppliers, subcontractors working on your project, financing partners such as Hearth when you choose to apply for financing, and service providers who support our website, scheduling, and communications. These parties are only given the information necessary to perform their function and are expected to protect it.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure the effectiveness of our marketing. You can control cookies through your browser settings; disabling cookies may affect some website functionality.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information appropriately for its sensitivity.

6. Your Rights and Choices

You may ask us to correct inaccurate information, tell us not to contact you with marketing communications, or request that we delete personal information we hold about you, subject to our legitimate business and legal recordkeeping needs (such as warranty, insurance, and permit documentation). To make a request, use the contact information below.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at FloresRoofingKc@gmail.com or call (913) 399-3373. You can also write to us at Flores Roofing, LLC, 1608 S 55th St, Kansas City, KS 66106.

This policy may be updated from time to time. Please check back for any changes.